Customer service , FAQ & Instructions| Support & Help

Support & Help

Search in support

Enter a search item and you will quickly obtain the information
you are looking for.


Top 5 help topics


Support Community

Customers help customers

Share your experiences and get help quickly in our Community. Get started now and help others!

Current themes in the support community

We also answer your questions via Twitter.


Video instructions for your devices and subscriptions.


My UPC: Your customer portal

Your subscription, your details, free additional services and full cost control.


Optimise your WLAN!

Tips, tricks and useful information about your wireless Internet connection.



Pay your bill online fast, easy and secure.