Customer service , FAQ & Instructions| Support & Help

Support & Help

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Top 5 help topics

 
 

Check invoices, update information or change subscription.

 
 

Information concerning personal data, invoices and changes of address.

 
 

Support Community

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Read tips from other customers and exchange experiences.
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Current themes in the support community
 
 

Optimise your WLAN!

Tips, tricks and useful information about your wireless Internet connection.

 

 
 

Test our products!

Test our innovations and tell us what you think.

 

 

 
 

Moving

Take your products with you to your new home. You can do this in a few clicks.

 
 
 
 
 
 
 
 
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My UPC – one account, many possibilities

New: make calls on your mobile phone at fixed network prices!

With the upc Phone app and your My UPC password. And there are even more advantages for you:

  • Horizon Go
  • Wi-Free
  • Cost controls
  • Subscription adjustments