Customer service , FAQ & Instructions| Support & Help

Support & Help

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Top 5 help topics


Check invoices, update information or change subscription.


Information concerning personal data, invoices and changes of address.


Support Community

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Optimise your WLAN!

Tips, tricks and useful information about your wireless Internet connection.



Test our products!

Test our innovations and tell us what you think.





Take your products with you to your new home. You can do this in a few clicks.


My UPC – one account, many possibilities

New: make calls on your mobile phone at fixed network prices!

With the upc Phone app and your My UPC password. And there are even more advantages for you:

  • Horizon Go
  • Wi-Free
  • Cost controls
  • Subscription adjustments