Twonky media server | Support & Help

Use your media on your TV - with Twonky and Horizon

Twonky is a DLNA media server. With Twonky, you can display the

multimedia data stored on your home network on various devices.

The advantages of Twonky at a glance:

  • Uses media from different devices
  • Compatible with Windows, OS X and Linux
  • Operates on your computer, TV, smartphone and tablet
  • Media sharing by means of a drag and drop function
  • Playlists available on all devices
  • Free use for all Horizon customers

Recommendations for using DLNA

Horizon’s DLNA functionality is currently limited. If you possess a large number of photos, videos or audio content, the box may freeze or respond very slowly.
We recommend you use a LAN cable to connect Horizon to your home network or else use fewer than 1,000 files. If your box exhibits problems despite that, we recommend restoring Horizon’s factory settings and forgoing use of the media playback function from the home network for the time being.


We are working with our technology partners to extend the number of compatible formats and improve the cataloguing of media content from the home network. However, we cannot currently say exactly when there will be a solution.

Twonky download - how does it work?

You can download and then install Twonky free of charge via My UPC. If you still do not have access to My UPC, you can easily create an account . To do this, keep your customer data handy.


Tip: the download link and your personal licence code will be available in My UPC no later than 48 hours after you have connected your Horizon HD recorder.


To My UPC

Twonky Beam

Your Horizon HD recorder is compatible with Twonky Beam. That means that you can use your Horizon HD recorder to view the videos and photos stored on your smartphone or that you can use Horizon to listen to the music library stored on your mobile phone or tablet via your TV set.


Get Twonky Beam for iPhone, iPad and iPod touch

Get Twonky mobile for Android

FAQs